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There are three primary methods that 100TB recommends for you to reboot your server. We advise that you try these in order, with the last – IPMI – being utilized as a last resort. Our friendly support team is always happy to step in and help with reboots, so don't hesitate to contact us!

Command Line

Servers can be gracefully rebooted (a.k.a. soft-reboot) through the command line interface. On all common Linux distributions, you can perform the reboot by running the following command:


shutdown -r now


Likewise, a similar reboot can be performed in Windows by clicking Start >> Shutdown


This is the safest means of rebooting a server as it allows the operating system to properly close all running processes.

Tera

Our Tera control panel will allow you to perform a graceful reboot and shutdown as well as perform a hard power-off, power-cycle and power-on. These commands are issued from our control panel to the server’s associated IPMI unit.


To access these power functions:

  1. Go to https://cp.100tb.com and login to your account.

  2. Once there, navigate to Apps >> My Servers >> [double click your server to load it’s profile]

  3. On the toolbar, click the power action that you want to perform. Depending on the version of your server’s IMPI unit, you will have one of the following 4 options available to you:

    1. Graceful reboot - This will issue a command to the operating system to begin closing all running processes until it comes to a complete halt.

    2. Graceful shutdown - This is also a safe shutdown signaled to the operating system. Once complete, the ‘power on’ action will need to be used to get it running again.

    3. Reboot (power-cycle) - This is the near equivalent of unplugging and re-plugging the server back in.

    4. Power Off - This will work like unplugging the server.

    5. Power On - Turns the server back on.

IPMI

For direct access to external power actions, you will want to use the IPMI, the login details for which are granted to you when the server is provisioned. The IPMI can also be used to access the server’s iKVM console. Should you ever lose your IPMI credentials, please contact support.


To reboot a server via the IPMI web portal:

  1. Go to your IPMI portal in a web-browser -- http://<ipmi_IP_address>

  2. Log in with your IPMI/iKVM credentials

  3. Navigate to Remote Control >> Power Control and Status

  4. Select the power action you wish to perform (‘Reset Server’ for a graceful reboot) and submit the command by clicking “Perform Action”


To reboot a server within the IPMI iKVM console:

  1. Go to your IPMI portal in a web-browser -- http://<ipmi_IP_address>

  2. Log in with your IPMI/iKVM credentials

  3. Navigate to Remote Control >> Console Redirection >> Launch Console

  4. Once Java console client is downloaded and running, you can perform the power action of your choice from the ‘Power Control’ menu item: